Would an Airline’s Baggage Guarantee Change Who You Fly With?
Would a baggage delay guarantee make you switch from United to Delta or Alaska Airlines? Or is it just a gimmick? While it may not be a game-changer, it’s certainly a nice gesture—but let’s put it into perspective.
Both Alaska Airlines and Delta offer compensation if your checked bag takes longer than 20 minutes to arrive at baggage claim:
• Alaska Airlines guarantees your bag will be at baggage claim within 20 minutes or you can claim 2,500 miles or a discount code by reporting it to an agent within two hours. The offer excludes oversized bags, international flights, and certain routes.
• Delta’s Baggage Guarantee, introduced in 2015, allows travelers to file a claim online (no agent required). If your bag is delayed beyond 20 minutes, you can request 2,500 SkyMiles—but you must be a SkyMiles member, and it only applies to domestic flights, excluding strollers, sports equipment, and award tickets.
Reality Check:
While 2,500 miles might sound like a win, airline loyalty programs have devalued points significantly. With the increasing cost of flights in miles, this compensation is just a drop in the bucket. However, if you hold an Alaska or Delta credit card with free checked bags, this perk makes the wait a little less frustrating—at least you’re getting something for your time.
Would an airline’s baggage guarantee change who you fly with? Or is it just a small incentive in the grand scheme of air travel? Let’s discuss!