Flying at the Speed of Sound: Memories of the Concorde Era

I’ve been thinking about how much I miss supersonic travel. It was truly a marvel.

Reflecting on my incredible experience flying supersonic—three times on British Airways and once on Air France—it was a time machine and a gift of time.

From the moment you stepped into the Concorde lounges, you knew it was something extraordinary. Everything was seamless—luggage was ready before you even had a chance to miss it. Onboard, with just 128 passengers, the cabin felt intimate, though the aisles were narrow, reminding you this plane was built for speed, not space.

And then there was the heat. Touching the window, you could feel the effects of flying faster than sound—the aircraft itself warmed by its incredible velocity.

But the highlight was looking out and seeing the curvature of the Earth. No, the world is not flat—I’ve seen it from the edge of space, where the sky turns dark, and the horizon bends in a way that takes your breath away.

The Concorde was more than a plane; it was a glimpse into the future. A marvel of engineering and elegance, it remains one of the most unforgettable experiences of my life.

United Airlines is set to bring back commercial supersonic travel in the next few years. I can’t help but wonder if it will recapture that same magic.

#Joe Knows #AskMisterLipman #Marti Knows

Holiday Travel with Young Children: Tips for a Smooth Journey with Grandkids

Holiday Travel with Young Children

As the holiday season approaches, many families are preparing for journeys to reconnect with loved ones. Traveling with young children, especially as grandparents, comes with its own unique blend of joys and challenges. Unlike the structured environment of home, traveling with grandchildren requires flexibility and realistic expectations. Flights may be canceled or delayed, hotel rooms might not meet your expectations, and car rentals may be less comfortable than what you’re used to. In these moments, you’ll need to channel patience and grace—even when you feel like jumping up and down and screaming like the grandkids, especially after hours of waiting on a runway with a crying baby nearby.

Here are my thoughts on how to navigate the holiday travel season with young children while keeping the experience joyful and manageable:

1. Mindset Matters

Before heading to the airport, set realistic expectations. Traveling with young ones is inherently more chaotic than solo or couple travel. Embrace the inquisitive nature of children and be prepared for deviations from your usual routine. Patience and flexibility are your best allies.

2. Pre-Trip Preparations

   •   Restroom Breaks: Ensure everyone uses the restroom before embarking on your journey to minimize unexpected stops.

   •   Device Readiness: Fully charge tablets or iPads and preload them with age-appropriate content to keep children entertained during the trip.

   •   Snacks and Hydration: Pack a variety of healthy snacks and drinks to address hunger and thirst without relying on convenience stores or in-flight offerings.

   •   Car Seat Check: Verify that car seats are clean and appropriately sized. Children grow quickly, so adjust straps and settings to ensure comfort and safety.

3. In-Transit Entertainment

   •   Onboard Systems: If your vehicle has an entertainment system, prepare a selection of engaging videos or connect devices to provide continuous entertainment.

   •   Interactive Engagement: Encourage children to observe and discuss their surroundings, turning the journey into an educational experience.

4. Air Travel Considerations

   •   Pre-Flight Activity: At the airport, keep children active before boarding. Walking around and exploring can help expend energy, making them more likely to rest during the flight.

   •   Educational Exploration: Use airport features like x-ray machines and conveyor belts as learning opportunities to engage curious minds.

   •   Safety Assurance: Watching planes take off and land can reassure children about the safety of flying.

   •   Advance Discussions: Talk about what to expect at the airport, including security procedures and the bustling environment, to prepare them for the experience.

   •   Budget-Friendly Treats: Bring snacks from home to avoid the high costs of airport concessions and manage expectations about purchasing items.

5. Logistical Tips

   •   Efficient Drop-Off: If parking at the airport, consider dropping off family members and luggage at the check-in area before parking. This streamlines the process and reduces the need to manage children and bags simultaneously.

   •   Identification and Security: Keep your identification and travel documents easily accessible. If traveling in a premium class, one adult can hold the place in line while the other parks the car.

   •   Security Procedures: Confirm whether children can accompany you through expedited security lanes like TSA PreCheck or CLEAR. Policies vary, so check in advance to plan accordingly.

6. Navigating Family Dynamics

If traveling with your grandchildren’s parents, allow them to handle discipline while you focus on highlighting the exciting aspects of the journey. This balance can create a positive experience for everyone involved.

Wishing you all a safe and happy holiday season filled with great travels. If you need assistance with your travel plans, don’t hesitate to contact Summit Management at 973-390-1736 or email me at joe@summitmgt.com.

#JoeKnows #ClaudetteKnows #RobKnows #askMisterLipman

Flying Smarter: Maximize Your Travel Benefits with Expert Tips

Are You Traveling the Smartest Way Possible?

Travel can be grueling and expensive, but with a little planning, you can maximize the value of your trips. Here’s a quick, friendly reference list to ensure you’re flying smarter:

1. You Don’t Always Need the Most Expensive Flights

• You can still earn points and travel credits on many budget-friendly fares. Always check before booking to see if your airline's loyalty program applies.

2. Plan Strategically to Take Advantage of Services

• Traveling smarter means knowing when and how to access perks like upgraded seating, lounge access, or mileage programs.

3. Curious About Big Mileage Strategies?

• A recent article about someone claiming 1,000,000 miles by flying all major airlines caught my attention. While it requires upfront cash, time, and a love for adventure, it’s a fascinating concept!

Exploring Airline Alliances:

If you want to maximize benefits, consider booking with airlines that are part of major global alliances:

Star Alliance

SAS (Scandinavian Airlines) is a member of Star Alliance, which includes:

• United Airlines

• Lufthansa

• Air Canada

• Turkish Airlines

• Singapore Airlines
  …and many more. These airlines offer shared loyalty programs, lounges, and seamless scheduling across networks.

SkyTeam

Members include:

• Delta Air Lines

• Air France

• KLM

• Korean Air
  …and others focused on Americas, Europe, and Asia routes.

Oneworld

Key members:

• American Airlines

• British Airways

• Qatar Airways

• Japan Airlines
  …and more, known for North America, Europe, Asia, and Middle East connections.

Save Money and Travel Smart

With these alliances, you can enjoy perks like mileage transfers, shared lounges, and better flight connections—without always spending more.

Need Advice?
At Summit Management Services, we know travel inside and out. Whether it’s planning your next investigator meeting or finding the best travel solutions, we’re here to help.

Call Summit Management Services   Travel smarter with Summit Management Services—we’ll get you where you need to go, the best way possible! 973-390-1736

#MartyKnows #RobKnows #AskMRLipman #JoeKnows

Discovering the Luxury of Kiawah Island

Discovering the Luxury of Kiawah Island

Recently, I had the pleasure of experiencing the stunning beauty of Kiawah Island, South Carolina—a hidden gem among places  and resorts featuring the Sanctuary Hotel and the comfortable Kiawah Villas.

My journey began the night before last, arriving through a rainstorm at night.  About 1 hour and ten-minute drive. Greeted warmly at villa reception, I was handed a map and and directions to the clubhouse for dinner, and eagerly anticipated the morning to take in the full beauty of the island.

The next morning, I was up early, standing my balcony, grabbing a glimpse of the Atlantic Ocean   After a hearty breakfast at the one of the five golf clubs, I started my tour of the East-West campuses. Lou, the Northeast Director of Sales, graciously introduced me to different room types of villas, facing different directions, all with different monetary value, and the Sanctuary, a property that rivals top-tier destinations like The Breakers in Palm Beach and other renowned Five Diamond resorts.

The Sanctuary itself is a remarkable venue, ideal for weddings, corporate retreats, or luxury vacations (if the budget allows), with every detail crafted for an exceptional experience. I also had the chance to visit four of the five golf courses here, each more impressive than the last. The Ocean Course, renowned worldwide, was breathtaking with its ocean views and challenging design—a must-play for any golf enthusiast (priced at $450 per person, plus a caddie).

For those considering an executive retreat or incentive event, Kiawah Island offers world-class amenities in a truly picturesque setting. I’m here to help with arrangements, including seamless transport from Charleston Airport, just 10 minutes away. Let’s make your next event unforgettable at one of the top resort destinations in the U.S.

#JoeKnows #IncentiveTravel #ExecutiveRetreats #AskMrLipman  #LuxuryResorts

Flight Booking Hacks: Timing, Tactics, and Tools for the Best Deals.

Secrets to Booking Your Flights on Airline Websites:

Booking flights doesn’t have to be frustrating! With a few insider tips, you can avoid price hikes, find better deals, and enjoy a smoother experience. Here’s how:

Best Times to Book:

Yes, there’s some truth to the idea that booking at specific times or on certain days can impact airfare, but it’s more nuanced than it used to be. Here’s what current trends suggest:

• Late-Night or Early Morning: Booking flights late at night or early in the morning—around 1-3 AM—may still help you find slightly better fares. Airlines sometimes release unsold seats or adjust prices during off-peak hours, although these deals aren’t guaranteed, and the price variations may be minor.

• Best Days of the Week: Traditionally, Tuesdays and Wednesdays have been considered the best days to book, especially for flights departing on Tuesdays, Wednesdays, or Saturdays, which are typically less popular travel days. Some analyses still support midweek booking, but as airlines have become more flexible, there’s no universally “best day” anymore.

• Booking Window Timing: Timing in advance of your departure date can also make a difference. Domestic flights often see the best prices around 1-3 months in advance, while international flights might be cheapest around 2-8 months ahead, depending on the destination and season.

Ultimately, the “right time” varies by destination, season, and demand. Using fare alerts or price-tracking tools is a reliable way to lock in the best price when you see a dip.

Browse in Incognito Mode:

When you’re checking fares, use incognito mode or a private browsing window to avoid price tracking. Logging in with your name or frequent flyer number (FF#) can sometimes alert the airline to your plans, which may influence pricing. Start shopping incognito, and only log in once you’re ready to book.

Additional Tips for Booking Success:

• Frequent Flyer Number (FF#): Even if you don’t fly often with the airline, sign up for a frequent flyer account before booking. It’s free, speeds up the check-in process, and opens up perks, plus miles can often be transferred to partner airlines.

• Check Prices Simultaneously: If more than one person is traveling, check fare options for both travelers at the same time. This way, you’ll know the best pricing upfront, as prices can sometimes rise quickly with multiple bookings.

• Book One Ticket at a Time: Sometimes booking one ticket at a time results in lower fares than booking for a group, as adding travelers can increase the overall price.

• Flexible Dates: Check prices a day before and after your desired dates, as midweek flights are often cheaper. Comparing across a range of dates helps you find the best rate for your trip.

• Clear Cookies and Cache: If you’re checking fares frequently, clear cookies and cache or switch browsers between searches to avoid any price tracking.

• Reach Out to a Travel Agent: For a small fee, a travel agent can provide extra support, and they often have access to alternative fare options or partner deals that may not be visible online.

Using these tips, you’ll be able to book more efficiently, avoid price jumps, and streamline your travel experience. Safe travels!  Check out a reservation with Marty@summitmgt.com  #MartyKnows #JoeKnows #AskMrLipman

Maximizing Travel Rewards: The Best Airline and Hotel Loyalty Programs of 2024

Photo of Steve Rothstein, the first person to purchase a lifetime unlimited first-class flight ticket.
Image source: Unknown"

Maximizing Travel Rewards: The Best Airline and Hotel Loyalty Programs of 2024

In the world of travel, loyalty programs can be the difference between a good trip and a great one. Whether it’s an upgrade to first class or a suite with a view, knowing how to leverage your points and miles can make all the difference. While some of the most legendary programs—like Steve Rothstein’s lifetime AAirpass—have disappeared, today’s programs still offer immense value if you know how to use them wisely.

A Look Back at Legendary Loyalty Programs:

Steve Rothstein’s 1987 purchase of a first-class lifetime AAirpass from American Airlines for $250,000 is one of the most famous examples of how loyalty programs once offered unparalleled access. Rothstein took full advantage of his pass, booking thousands of flights for friends, family, and even strangers. Unfortunately, in 2008, American Airlines revoked his pass, citing abuse of the system. It marked the end of an era for unlimited travel programs. Similar programs, such as United’s MileagePlus Club and Pan Am’s Clipper Club lifetime memberships, have also disappeared, often due to the long-term costs for the airlines.

These legendary programs serve as a reminder: even today, valuable loyalty offers can change or disappear. That’s why it’s essential to make the most of them while you can.

Top Three Airline Loyalty Programs in 2024

1. Delta SkyMiles:

Delta SkyMiles continues to shine thanks to its no-blackout-date policy and miles that never expire. Frequent international travelers particularly appreciate the flexibility Delta offers, along with complimentary upgrades and priority boarding.

Perks: Global airline partnerships, no mile expiration, easy point redemption, and access to Delta Sky Clubs.

2. United MileagePlus:

As a member of the Star Alliance, United offers excellent value for travelers who want broad global reach. Whether flying domestic or internationally, MileagePlus members can earn and redeem points across United’s vast network of partner airlines.

Perks: Priority boarding, elite status benefits, United Club access, and ample opportunities to earn points with credit card spending.

3. Alaska Airlines Mileage Plan:

Alaska Airlines’ Mileage Plan still rewards travelers based on distance flown, which is becoming rare in the airline industry. For those who travel long distances, especially internationally, this can mean significantly more miles earned. With recent mergers and new partners, Alaska offers an even better value for travelers.

Perks: High-value mile redemptions, frequent upgrades, and excellent partnerships, including new options with Hawaiian Airlines.

Top Three Hotel Loyalty Programs in 2024

1. Marriott Bonvoy:

Marriott’s Bonvoy program remains a top choice thanks to its global presence and ease of earning points across over 30 brands. Whether staying in a luxury resort or a budget-friendly hotel, Bonvoy members enjoy a wide array of perks, from room upgrades to late checkout.

Perks: Flexible redemptions, points transferable to airline miles, and a vast range of properties worldwide.

2. Hilton Honors:

Hilton Honors provides an excellent balance between point-earning potential and status perks. Members enjoy room upgrades, free breakfast, and milestone bonuses that make it easier to reach elite status. It’s also one of the fastest programs to accumulate points, especially with co-branded credit cards.

Perks: Elite status benefits, generous bonus opportunities, and fast point accumulation through everyday spending.

3. World of Hyatt:

Known for its exceptional customer service, World of Hyatt offers top-tier perks like suite upgrades and bonus points for elite members. Though its network is smaller compared to Marriott or Hilton, Hyatt compensates with high-value points and some of the best redemption options.

Perks: Generous elite benefits, suite upgrades, and excellent co-branded credit card options for earning points.

Maximizing Your Rewards:

Travel loyalty programs are more than just perks—they’re an opportunity to elevate your travel experience. From upgrading your flight to enjoying a luxurious hotel stay, the right loyalty program can make all the difference. For even more travel tips, visit our blog at www.summitmgt.com]www.summitmgt.com and learn how to plan your next unforgettable journey.

#JoeKnows #AskMrLipman #SmsIncentives #ItOkToTravel #IncentiveTravel

Off The Strip. “RatPack”

For anyone planning a Vegas trip, don’t miss the local music scene—be sure to head off the Strip. I got tired of seeing the two-drink minimum at my hotel (Mandalay Bay) and wanting to listen to live music. So I started my list of hidden gems where you can catch live Rat Pack-era and vintage tunes by seasoned musicians:

   1.    The Italian American Club – Classic Rat Pack vibes.
   2.    The Dispensary Lounge – Old-school jazz and blues.
   3.    Bootlegger Bistro – Intimate live jazz and crooner tunes.
   4.    The Sand Dollar Lounge – Blues, rock, and vintage charm.
   5.    Pia’s Place – Jazz standards and Rat Pack classics.
   6.    Capo’s Speakeasy – Mob-themed speakeasy with live swing and crooners.

Vegas is always a perfect mix of old and new, and these spots take you back in time to the golden age of music. Can’t wait to meet up with friends, enjoy the sounds, and relive some great memories!

#VegasVibes #EaglesConcert #OldVegas #VintageMusic #JoeKnows # AskMrLipman #summitmeetings #IncentiveTravel #NextNormalMeeetings #JoeKnows ##AskMrLipman #VegasBaby 

Good to Know: Streamlining U.S. Entry with International Preclearance Facilities

Did you know that several international countries offer U.S. Customs and Border Protection (CBP) preclearance facilities? This service allows travelers to complete U.S. customs, immigration, and agricultural inspections before boarding their flights to the United States. This means a smoother entry process, as passengers arriving at U.S. airports can bypass customs lines and head directly to baggage claim or their next connection.

Here are the countries and airports offering U.S. preclearance:

Canada:

Calgary International Airport (YYC)Edmonton International Airport (YEG)Halifax Stanfield International Airport (YHZ)Montreal-Pierre Elliott Trudeau International Airport (YUL)Ottawa Macdonald-Cartier International Airport (YOW)Toronto Pearson International Airport (YYZ)Vancouver International Airport (YVR)Winnipeg James Armstrong Richardson International Airport (YWG)

The Caribbean:

Aruba: Queen Beatrix International Airport (AUA)Bahamas: Lynden Pindling International Airport, Nassau (NAS)
Freeport International Airport, Grand Bahama (FPO)

Ireland:

Dublin Airport (DUB)Shannon Airport (SNN)

United Arab Emirates:

Abu Dhabi International Airport (AUH)

Planned or Upcoming Preclearance Facilities:

Brussels Airport (Belgium)Punta Cana International Airport (Dominican Republic)Tokyo Narita International Airport (Japan)Stockholm Arlanda Airport (Sweden)

These facilities make travel much easier, especially for business and frequent travelers. Whether you're flying for work or leisure, knowing about these preclearance locations can save you valuable time and make your journey more seamless. If you're planning international travel, consider flying through one of these airports to benefit from this streamlined process.

For more information, contact:
📧 Joe@summitmgt.com
🌐 www.summitmgt.com

#JoeKnows #MartyKnows #RobKnows #AskMrLipman #Travel #IncentiveTravel

Summit Has Solutions

At Summit, we pride ourselves on delivering comprehensive and precise quotes that meet all requirements and expectations. With a commitment to professionalism and a wealth of experience, we ensure our solutions come in on budget and exceed client expectations.

With over 30 years of experience producing meetings for some of the world's most demanding clients, we've identified the biggest challenges, fears, and difficulties they face:

 1. **Budget Management**: Ensuring the meeting stays within the allocated budget while maintaining high standards.

 2. **Logistics Coordination**: Managing travel, accommodations, and transportation for all attendees.

 3. **Technology Integration**: Ensuring seamless use of audio-visual equipment, virtual meeting platforms, and other tech tools.

 4. **Attendee Engagement**: Keeping participants engaged and ensuring high levels of interaction and satisfaction.

 5. **Unexpected Changes**: Handling last-minute changes or emergencies, such as speaker cancellations or technical issues.

 6. **Regulatory Compliance**: Adhering to industry regulations and local laws, especially for international meetings.

 7. **Content Relevance**: Ensuring the meeting content is relevant, impactful, and aligned with the client’s objectives.

By addressing these challenges head-on, Summit continues to provide exceptional service and successful outcomes for our clients. Let us help you navigate these complexities with our proven expertise and dedication.

For more information or for a free consultation please write Joe@summitmgt.com or Claudette@summitmgt.com

hashtag#Travel hashtag#FirstClassExperience hashtag#AirlineServiceshashtag#JoeKnows hashtag#AskMrLipman hashtag#AskClaudettehashtag#AskRob hashtag#InvestigatorMeetings hashtag#Meetingshashtag#PharmaMeetings

Planned Obsolescence in the Travel Industry: Airlines and Hotels

Planned obsolescence is a business strategy where products and services are designed with a limited useful life, encouraging consumers to make repeat purchases. This strategy is evident in various sectors, including the travel industry. Here, we explore how airlines and hotels employ planned obsolescence to maintain and boost revenue.

 Airlines

1. **Frequent Aircraft Updates**:
   - **Practice**: Airlines often introduce newer aircraft models with enhanced features, improved fuel efficiency, and greater comfort.
   - **Impact**: These updates, while necessary for safety and efficiency, encourage travelers to choose airlines with the latest fleets, driving up demand for newer services and making older planes seem less appealing.

2. **Class Upgrades and Amenities**:
   - **Practice**: Frequent changes in cabin configurations and amenities, such as new seating arrangements, in-flight entertainment systems, and premium services.
   - **Impact**: These periodic enhancements entice travelers to pay for upgrades, ensuring airlines can continually market new and improved experiences to passengers.

3. **Mileage Programs**:
   - **Practice**: Frequent flyer programs are designed to incentivize repeat business. However, the devaluation of miles and points over time encourages travelers to use them quickly before they lose value.
   - **Impact**: This strategy drives more frequent travel as customers aim to maximize their rewards before they become less valuable.

Hotels

1. **Renovations and Upgrades**:
   - **Practice**: Hotels regularly renovate and update their rooms and facilities to stay competitive and attract guests.
   - **Impact**: This practice can make older properties seem outdated, pushing travelers to seek out newer or recently renovated accommodations, thereby maintaining a steady flow of business.

2. **Loyalty Programs**:
   - **Practice**: Hotel loyalty programs often have point expiration policies and changing reward structures.
   - **Impact**: These encourage guests to book more stays to maximize their benefits before points lose value or redemption thresholds increase, ensuring continued patronage.

Feelings and Implications

Planned obsolescence in the travel industry can lead to mixed feelings among consumers. While frequent updates and new offerings enhance the travel experience by providing more comfort, convenience, and efficiency, the constant push for newer services and products can be perceived as a strategy to extract more money from travelers. This can lead to frustration and a sense of being manipulated.

Conclusion

In the travel industry, planned obsolescence drives innovation and improved services but also ensures ongoing revenue streams for companies. While travelers benefit from enhanced experiences and greater choice, they may also feel pressured to spend more frequently.

Reserve Meeting Space

Reserve meeting space 

In the dynamic world of hospitality sales, shifting from being mere order takers to proactive sales strategists can make all the difference. It's truly refreshing when hotels step up their game by sending out "Hot Dates" proactively. These are specific dates with available space for sale later in the year, shining as prime opportunities for planners always on the lookout for the best business meeting space opportunities  and experiences.

This proactive approach not only benefits planners seeking value but also facilitates internal coordination among staff scouting for spaces across Europe or the US. It exemplifies a forward-thinking sales mentality that goes beyond passive service to actively creating opportunities for both the hotel and its planners. 

So, hats off to the sales teams that recognize the power of "Hot Dates." It's a practice that elevates the entire booking experience, ensuring that clients like us feel valued and informed. Keeps the city and venue on the radar.  

Such initiatives demonstrate a commendable commitment to customer satisfaction and operational excellence. This approach should be the norm, not the exception, in the hospitality industry's sales efforts.

For more insights into effective meeting sales strategies from planners  in the hospitality sector, visit Summit Management blog. 

#JoeKnows #AskRob #AskMrLipman  #AskClaudette #SmsIncentives 
#SummirMGT #NextNormalMeetings #Incentives

Breathtaking 12-night Chile, Patagonia & Argentina Cruise

As I gear up for an upcoming 12-night cruise, the decision-making process has proven to be quite the conundrum. One of the biggest dilemmas I faced was whether to opt for the cruise line's unlimited drink package. With a hefty price tag of $90 per day for each of us, plus taxes and gratuity, I couldn't help but wonder if my wife and I would even consume enough to justify the expense. After careful consideration, I decided to forgo the package and pay as we go. With some moderation, I believe we'll come out just fine.

The ship has confirmed the availability of water stations, and armed with our trusty water bottles, hydration shouldn't be an issue. Sure, we may have to forego the occasional cappuccino, beer, glass of wine or martini, but it's a sacrifice we're willing to make. Plus, we discovered that we're allowed to bring two bottles of wine per person onboard for in-room consumption, so we're all set in that department.

Yet, as one dilemma is resolved, another arises. The internet package – a necessity in today's connected world, especially for someone like me who needs to stay in touch with the office. Although bundled packages including internet are available, the lack of comprehensive information regarding the service quality and device limitations left me skeptical. Ultimately, I opted to purchase the internet separately to ensure I can maintain productivity while at sea.

Evaluating the Beverage Package

Pros:

1. Ease of Access: Simplifies the beverage selection process.

2. Budget Management: Fixed upfront cost helps control expenses.

3. Diverse Selection: Offers a variety of alcoholic and non-alcoholic beverages.

4. Cost-Effectiveness: Great value for those who enjoy multiple drinks daily.

Cons:

1. Price Caps: Certain drinks may not be covered, leading to extra charges.

2. Additional Costs: Watch out for upcharges and service fees.

3. Suitability: May be underutilized if minimal drinking or frequent excursions.

4. Overindulgence Risk: Temptation to overconsume to justify the cost.

Considering the Internet Package

Pros:

1. Staying Connected: Essential for keeping in touch with work or loved ones.

2. Ship-wide Access: Convenient access throughout the cruise.

3. Extended Trip Benefit: Particularly valuable for longer voyages.

4. Flexible Plans: Options for individual or family needs.

Cons:

1. Expense: Can be costly, especially for premium plans.

2. Service Quality: Cruise internet may not match onshore speeds.

3. Vacation Disconnect: Constant connectivity may detract from relaxation.

4. Plan Limitations: Single device plans may be restrictive.

Decision-Making Tips:

• Personal Assessment: Reflect on typical consumption and internet usage habits.

• Cruise Itinerary: Consider onboard versus port day ratios.

• Package Details: Review inclusions, limitations, and fees carefully.

• Cost-Benefit Analysis: Weigh package cost against expected usage.

In the end, the decision hinges on individual preferences and cruising styles. Thoughtful consideration of habits and needs is key to a fulfilling cruise experience. Whether it's sipping cocktails by the pool or staying connected to the digital world, finding the right balance ensures smooth sailing ahead.  

#BucketLis #JoeKnows #AskMrLipman About the Cruise:  Embarking on a breathtaking 12-night Chile, Patagonia & Argentina Cruise- Ability to work from my office at sea should be a breeze I should have time to exploring the vibrant cities like Valparaiso and Buenos Aires, witness the awe-inspiring landscapes of Punta Arenas and Ushuaia, and encounter diverse wildlife in Puerto Madryn. With stops in Uruguay's Montevideo, this journey promises unforgettable experiences at every port.

Travel Destinations Off the Beaten Path

Marketing a destination off the beaten path requires a strategic approach to highlight its unique appeal and attract visitors. Here are eight steps to effectively market such destinations:

1. Influencer Collaboration: Collaborate with relevant influencers or travel bloggers to visit the destination and share their experiences through social media, blog posts, or vlogs. Their firsthand accounts can showcase the destination's charm and authenticity to a wider audience.

2. Provide Comprehensive Information: Offer detailed information and important facts about the destination, including its history, culture, attractions, and activities. Highlight what sets it apart from more mainstream destinations to pique curiosity.

3. Accessibility and Cost-Competitiveness: Ensure there are simple and affordable means of reaching the destination. Highlight transportation options such as budget airlines, train routes, or scenic drives. Compare hotel prices with other off-the-path destinations to demonstrate its cost competitiveness.

4. Irresistible Venues and Accommodations: Showcase the unique accommodations and venues available in the destination to make it irresistible to potential visitors. Whether it's cozy bed-and-breakfasts, boutique hotels, or eco-lodges, emphasize the charm and character of each option.

5. Highlight Seasonal Attractions: Identify the best times of the year to visit the destination and highlight seasonal attractions or events. For example, Galveston, Texas, may be appealing in the off-season due to fewer crowds and discounted rates, while other destinations may have specific festivals or natural phenomena that attract visitors during certain months.

6. Identify Similar Off-the-Path Destinations: List other off-the-beaten-path destinations similar to the one being marketed, along with what makes each one attractive. This could include destinations known for their pristine natural landscapes, rich cultural heritage, or unique culinary offerings.

7. Tell Compelling Stories: Share compelling stories about the destination, including personal anecdotes, local legends, or tales of adventure. Authentic storytelling can evoke emotion and capture the imagination of potential visitors.

8. Engage with Target Audiences: Utilize social media, email marketing, and other digital channels to engage with target audiences and build excitement around the destination. Encourage user-generated content and testimonials from visitors to further promote its appeal.

By following these steps and effectively marketing the destination's unique attributes, we can attract travelers seeking new and authentic experiences off the beaten path!

Here are 10 off-the-beaten-track travel destinations in the USA suitable for vacation travel , maybe not meetings, along with one good point about each:

1. Asheville, North Carolina:

• Known for its vibrant arts scene, craft breweries, and stunning mountain landscapes, Asheville offers a creative and inspiring setting for meetings, with opportunities for outdoor team-building activities and cultural exploration.

2. Sedona, Arizona:

• Renowned for its red rock formations, spiritual energy, and wellness offerings, Sedona provides a serene and rejuvenating environment for meetings, fostering mindfulness and productivity among attendees.

3. Portland, Maine:

• With its charming waterfront, historic architecture, and renowned culinary scene, Portland offers a quaint yet vibrant setting for meetings, where attendees can enjoy fresh seafood, explore local boutiques, and soak in the coastal ambiance.

4. Santa Fe, New Mexico:

• Known for its adobe architecture, vibrant arts community, and rich Native American heritage, Santa Fe provides a culturally enriching backdrop for meetings, with opportunities for gallery tours, art workshops, and Southwestern cuisine.

5. Boulder, Colorado:

• Surrounded by the majestic Rocky Mountains and boasting a laid-back vibe, Boulder offers a refreshing setting for meetings, with opportunities for outdoor activities such as hiking, biking, and rock climbing to invigorate attendees.

6. Savannah, Georgia:

• With its moss-draped oaks, historic squares, and Southern charm, Savannah provides a picturesque backdrop for meetings, where attendees can immerse themselves in the city's rich history, architecture, and culinary delights.

7. Park City, Utah:

• Renowned for its world-class ski resorts, outdoor recreation opportunities, and charming Main Street, Park City offers a dynamic setting for meetings, with options for skiing, snowboarding, and après-ski activities during the winter months.

8. Asheville, North Carolina:

• Known for its vibrant arts scene, craft breweries, and stunning mountain landscapes, Asheville offers a creative and inspiring setting for meetings, with opportunities for outdoor team-building activities and cultural exploration.

9. Taos, New Mexico:

• With its adobe architecture, vibrant arts community, and stunning desert landscapes, Taos provides a unique and inspiring setting for meetings, where attendees can explore local galleries, visit historic sites, and experience Southwestern hospitality.

10. Newport, Rhode Island:

• With its historic mansions, scenic coastline, and maritime heritage, Newport offers a timeless setting for meetings, where attendees can enjoy sailing excursions, tour Gilded Age estates, and dine on fresh seafood by the sea.

Here are 10 off-the-beaten-track International travel destinations suitable for incentive travel, along with one good point about each:

1. Bhutan: (#BucketList)

• Known for its breathtaking Himalayan landscapes and commitment to Gross National Happiness, Bhutan offers a serene setting conducive to focused meetings and team-building activities amidst stunning natural beauty.

2. Faroe Islands: The Faroe Islands is an autonomous territory within the Kingdom of Denmark, located in the North Atlantic Ocean between Iceland and Norway.

• With its rugged cliffs, dramatic coastlines, and picturesque villages, the Faroe Islands provide a unique backdrop for meetings, fostering creativity and inspiration in attendees while offering opportunities for outdoor exploration.

3. Tromsø, Norway:

• Located above the Arctic Circle, Tromsø boasts stunning views of the Northern Lights during the winter months, providing a memorable and enchanting setting for meetings and conferences.

4. Salta, Argentina: (#BucketList)  Next month 

• Nestled in the foothills of the Andes Mountains, Salta offers a blend of colonial architecture, vibrant culture, and stunning landscapes, making it an inspiring destination for meetings infused with local charm.

5. Reykjavik, Iceland:

• Reykjavik's innovative spirit, coupled with its geothermal wonders and vibrant arts scene, creates a dynamic environment for meetings, fostering creativity and collaboration amidst Iceland's unique natural features.

6. Luang Prabang, Laos: (#BucketList)

• Recognized as a UNESCO World Heritage Site, Luang Prabang exudes timeless charm with its ancient temples, lush landscapes, and serene atmosphere, providing a tranquil setting for productive meetings.

7. Tallinn, Estonia: 

• With its well-preserved medieval Old Town, cutting-edge tech scene, and modern conference facilities, Tallinn offers a blend of history and innovation, making it an ideal destination for meetings with a touch of medieval charm.

8. Queenstown, New Zealand: (#BucketList) 

• Surrounded by majestic mountains, pristine lakes, and adrenaline-pumping adventure activities, Queenstown provides a thrilling backdrop for meetings, offering opportunities for team-building adventures in a stunning natural setting.

9. Chefchaouen, Morocco: (Going there this September) (#BucketList)

• Known for its distinctive blue-washed buildings, narrow streets, and scenic mountain backdrop, Chefchaouen offers a tranquil and picturesque setting for meetings infused with Moroccan hospitality and culture.

10. Gyeongju, South Korea:

• Dubbed the "Museum Without Walls," Gyeongju is a treasure trove of ancient ruins, temples, and historic sites dating back to the Silla Dynasty, providing a rich cultural backdrop for meetings steeped in history and tradition.

For more information please reach out to Summit Management Services  973-239-4005  #IncentiveTravel #BucketList

Ext 120    #JoeKnows #RobKnows #ClaudetteKnows #AskMrLipman #SMSINcentives #SummitManagement #Travel

While In Mexico: Uber, The Handy Choice

Cabo San Lucas, a gem on Mexico’s Baja Peninsula, is renowned for its stunning beaches, vibrant nightlife, and luxurious resorts. Whether you’re exploring the historic El Arco de Cabo San Lucas, lounging at a beach club, or enjoying the local cuisine, getting around is a key part of your adventure. Here’s where Uber comes into play, offering a convenient alternative to traditional taxis and transportation services.

Uber: A Handy Choice for Travelers

Uber operates in Cabo San Lucas, providing rides to and from various locations, including hotels and the airport. It’s a popular choice for travelers seeking comfort and convenience without the hassle of negotiating fares or navigating public transportation.

Airport Transfers: A Twist in the Journey

While Uber can whisk you away to the airport, there’s a catch when it comes to pickups. Due to local regulations, Uber drivers are not permitted to pick up passengers directly from the airport terminals. This limitation might seem like a hiccup in your seamless travel plans, but there’s a workaround. Travelers can arrange for an Uber pickup at nearby car rental locations, restaurants, or street locations, just a short distance from the airport. This minor detour can be easily navigated and allows you to still benefit from Uber’s service for your airport departure.

Cost: Evaluating Your Options

When it comes to cost, Uber often emerges as a slightly cheaper alternative to traditional taxis. The difference in price might not be groundbreaking, but for budget-conscious travelers, every penny saved enhances the overall travel experience. With Uber, you also have the advantage of transparent pricing. Thanks to the app, you know the fare upfront, eliminating the surprise factor often associated with taxi meters.

Why Choose Uber in Cabo?

Uber’s appeal in Cabo San Lucas lies in its simplicity and reliability. With just a few taps on your smartphone, you can summon a ride, track your driver’s arrival, and reach your destination with ease. This level of convenience is particularly appreciated in a tourist hotspot like Cabo, where maximizing your time and comfort is paramount.

Further not being fluent in Spanish can make reserving a ride easy, and the payment is a snap. 

In summary, Uber serves as a flexible and slightly more affordable transportation option in Cabo San Lucas, perfect for those looking to explore the city’s attractions or catch a flight without the traditional airport pickup. By planning your pickups smartly and leveraging Uber for your travels, you can enjoy a smooth and stress-free experience in this beautiful Mexican paradise.

Canceled or delay flights - Always a pain...

Today two of our guests experienced a multi hour delay, - Seven hours to be exact- Apparently the plane taking off from Miami got called back to the gate for a mechanical.

This happens all too often with many airlines, but in this case today it was Spirit Airlines. 

It’s disappointing when travel plans are disrupted, especially when it seems like there’s little in the way of recourse for affected passengers. 

While it’s true that delays can happen with any airline, the lack of timely communication and flexibility in such situations can significantly impact travelers’ plans and experiences.

We had suggested that the clients check in for the flight and then with their documents in hand take a taxi downtown to Phillipsburg and enjoy a leisurely lunch and return sometime around four or 4:30 - 2 1/2 hours before the new scheduled departure- unfortunately the clients had to sit in the ugly old part of the building (remnants of hurricane Irma) and babysit their luggage waiting for the new posted check in time 2:30 PM - In my opinion that is the kind of thing that the station manager should be held accountable for.  Why should a guest have to sit six or seven hours waiting for the counter to be able to accept the luggage which would’ve been ready to go on the flight as scheduled

I know they’re going to complain about they don’t have the space to hold it, but come on the departure terminal of the SXM airport is brand new and State of the Art;  They could certainly have  accommodated one aircrafts luggage for people that arrived at the proper time for checkin 

Here’s a list of steps that passengers can take to seek compensation or redress in the event of a significant delay like this:

        1.      Document Everything: Keep a record of the delay and any communications from the airline. This includes emails, text messages, and announcements made at the airport.
        2.      Inquire at the Airport: Speak directly with airline representatives at the airport. Ask for clear information about the cause of the delay and the expected departure time. Request access to any immediate amenities available, such as meal vouchers or lounge access, especially if the delay is lengthy.
        3.      Review the Airline’s Policy: Check Spirit Airlines’ Contract of Carriage or customer service plan, which outlines what passengers are entitled to in case of delays. This can include meals, accommodations, and rebooking on the next available flight.
        4.      Request Compensation: If the delay is the airline’s fault (e.g., mechanical issues, staffing problems), request compensation. This could be in the form of travel vouchers, frequent flyer miles, or direct financial compensation.
        5.      Seek Alternative Arrangements: If the delay significantly disrupts your travel plans, ask the airline if they can book you on another flight, possibly with a different carrier, or if there are alternative transportation options.
        6.      Use Social Media: If you’re not getting assistance through traditional channels, consider reaching out to the airline on social media. Public posts can sometimes prompt a quicker response.
        7.      File a Complaint with the Airline: Submit a formal complaint to Spirit Airlines detailing the incident, how it affected you, and what you are seeking in terms of compensation.
        8.      Contact Government Agencies: If the airline does not respond satisfactorily, you can file a complaint with the appropriate aviation consumer protection body, such as the U.S. Department of Transportation (DOT) if you’re in the United States.
        9.      Check Credit Card Protections: If you booked your flight with a credit card, check if your card offers any travel protections or compensation for delays.
        10.     Consider Small Claims Court: As a consideration, take it to small claims court. 

#JoeKnows #RobKnows #AskMrLipman #SMSIncentives 

Identifying pitfalls of your event, and solving them before they happen ….10 important steps…

To ensure effective achievement of event objectives, here's a structured approach starting from early identification of shortfalls, collaboration with venue and staff, and moving through to continuous improvement:

1. **Identify Shortfalls Early**: Begin by recognizing potential issues in your planning or execution. Work closely with stakeholders to address these promptly, ensuring necessary adjustments are made to fulfill your event's needs and objectives.

2. **Work with Venue and Staff**: Establish clear expectations and requirements with the venue and staff from the start. Setting manageable goals together is vital for smooth operations and the successful execution of your event.

3. **Define Clear Objectives**: Clearly articulate measurable objectives, aligning your event strategy with goals such as enhancing brand awareness, generating leads, or engaging customers effectively.

4. **Understand Your Audience**: Customize your event to match the interests, needs, and preferences of your target audience. Use surveys and market research to inform your planning and ensure relevance.

5. **Engage in Strategic Marketing**: Employ a blend of digital marketing, social media, email marketing, and traditional advertising to promote your event, emphasizing its unique value proposition.

6. **Leverage Technology**: Utilize event management software for streamlined registration, ticketing, and attendee engagement. Explore virtual or augmented reality to boost the attendee experience, especially in hybrid or virtual formats.

7. **Networking Opportunities**: Provide ample opportunities for networking through dedicated sessions, social events, or apps that facilitate one-on-one interactions among attendees.

8. **Quality Content and Speakers**: Guarantee that your event's content, including speakers and presentations, is high-quality, relevant, and engaging to drive attendance and enhance the participant experience.

9. **Sponsorships and Partnerships**: Forge partnerships with sponsors and allies that align with your event's objectives and audience, adding resources and extending your event's reach.

10. **Feedback Mechanisms**: Set up methods to collect feedback during and after the event, such as surveys, live polls, and feedback sessions, to gauge success and guide future event planning.

11. **Post-Event Engagement**: Continue to engage attendees post-event with thank-you messages, summaries of key takeaways, content recaps, and calls to action to sustain interest and encourage post-event conversions.

12. **Continuous Improvement**: Analyze feedback and data to evaluate what was successful and what wasn’t. Use these insights for ongoing improvement, ensuring each event is more successful than the last.

This structured approach ensures a thorough and effective strategy for achieving your event objectives, with an emphasis on early problem identification, collaboration, strategic planning, and continuous refinement based on feedback.

What Summit Management Does

Summit offers a comprehensive range of incentive and meeting programs along with corporate events tailored to meet various needs and objectives:

1. Employee Incentive Programs: Designed to motivate and reward employees for achieving specific goals or milestones, such as sales targets, productivity, or performance metrics.

2. Pharmaceutical Investigator Meetings  A crucial event held prior to the initiation of a clinical trial. It brings together principal investigators (PIs), co-investigators, study coordinators, and other key stakeholders involved in the research study. The purpose of the Investigator Meeting is to ensure that all individuals involved in the trial fully understand the study protocol, procedures, regulatory requirements, and ethical considerations.

3. Sales Incentive Programs: Incentive schemes aimed at boosting sales performance, often through bonuses, commissions, or rewards for surpassing sales targets.

4. Customer Recognition Programs: Programs focused on acknowledging and rewarding loyal customers for their continued support and engagement with the company's products or services.

5. Cruise and Charter Incentives: Exclusive travel incentives, such as cruises or charter trips, offered as rewards to top-performing employees, sales teams, or loyal customers.

6. Loyalty USE Programs: Loyalty programs designed to encourage repeat business and foster customer loyalty through rewards, discounts, or special offers.

7. Worldwide Travel and Vacation Programs: Customized travel and vacation packages for employees, customers, or executives to exotic or desirable destinations worldwide as a reward or incentive.

8. Employee Retreats and Unique Team Building Activities: Organized retreats and team-building activities aimed at fostering teamwork, communication, and morale among employees.

9. Executive Level Conferences: Exclusive conferences tailored for executives, offering networking opportunities, industry insights, and strategic discussions at the highest organizational level.

10. CEO, COO, and Executive Seminars and/or Corporate Events: Specialized seminars or corporate events targeting C-suite executives to enhance leadership skills, strategic thinking, and industry knowledge.

These programs and events are designed to enhance employee engagement, improve sales performance, foster customer loyalty, and provide unique experiences for executives and teams, ultimately contributing to the overall success and growth of the organization.  #JoeKnows #ClaudetteKnows #RobKnows #AskMRLipman #SMSMeetings

What does Summit do when we are reserving Meeting space for an Investigator Meeting?

A pharmaceutical Investigator Meeting is a crucial event held prior to the initiation of a clinical trial. It brings together principal investigators (PIs), co-investigators, study coordinators, and other key stakeholders involved in the research study. The purpose of the Investigator Meeting is to ensure that all individuals involved in the trial fully understand the study protocol, procedures, regulatory requirements, and ethical considerations.

Here's an overview of what typically happens during a pharmaceutical Investigator Meeting:

1. Protocol Review: The meeting begins with a detailed review of the study protocol. This includes an overview of the study objectives, inclusion/exclusion criteria, study endpoints, treatment regimens, and any special procedures or assessments required.

2. Regulatory and Ethical Considerations: There is a discussion on regulatory requirements and ethical considerations governing the conduct of clinical trials, ensuring that all investigators understand their responsibilities in adhering to these regulations and guidelines.

3. Safety and Adverse Event Reporting: Investigators are educated on the procedures for monitoring and reporting adverse events (AEs) and serious adverse events (SAEs) throughout the trial. They learn how to recognize, document, and report AEs in compliance with regulatory requirements.

4. Study Procedures and Assessments: Detailed instructions are provided on study procedures, including patient screening, enrollment, treatment administration, follow-up visits, and data collection. Investigators are trained on standardized assessment tools and procedures to ensure consistency across study sites.

5. Data Collection and Reporting: Investigators are briefed on data collection forms, electronic data capture systems, and other tools used for collecting study data. They learn how to accurately document and report study outcomes, ensuring data integrity and compliance with Good Clinical Practice (GCP) guidelines.

6. Quality Assurance and Monitoring: The importance of quality assurance and monitoring activities in maintaining data quality and ensuring study integrity is emphasized. Investigators learn about site visits, audits, and other monitoring activities conducted throughout the trial.

7. Logistics and Study Supplies: Practical logistics, such as study drug supply management, lab kit distribution, and communication protocols, are discussed to ensure smooth trial operations at each study site.

8. Question and Answer Session: The meeting typically includes a question and answer session where investigators can seek clarification on any aspect of the study protocol, procedures, or regulatory requirements.

Overall, a pharmaceutical Investigator Meeting serves as a critical forum for aligning all study personnel with the study objectives, protocols, and regulatory requirements, ultimately laying the groundwork for the successful conduct of the clinical trial. Trust Summit Management for your planning needs.  We have been planning and executing these meetings for over 30 years. #JoeKnows #RobKnows #ClaudetteKnows #AskMrLipman #InvestigatorMeetings  Call Joe Lipman 973-390-1736

A Gem in Tulum: Dreams Resort Hotel Review

From the moment we arrived at Dreams Resort Hotel in Tulum, Mexico, it was clear that this place was more than just a hotel; it was a labor of love. Originally a private residence, the transformation into a resort has been done with an evident attention to detail and a no-expense-spared philosophy. 

The resort is architecturally stunning, featuring two-story buildings that embody the quintessential white stucco look of the region. This aesthetic choice not only blends beautifully with the surrounding landscape but also gives the resort a feeling of exclusivity and privacy. The interiors of the resort are just as impressive, with each room being well-appointed and equipped with all the necessities one could ask for, ensuring a comfortable and hassle-free stay.

One of the standout experiences at Dreams Resort has undoubtedly been the culinary offerings. The steak and Italian cuisine are particularly noteworthy, offering a taste that rivals top-notch restaurants worldwide. The quality doesn't stop there; the fish, tacos, ceviche, and other local delicacies are equally delectable, showcasing the chefs' expertise and passion for their craft.

However, what truly sets Dreams Resort apart is its staff. The level of service here is exceptional, characterized by knowledgeable, friendly, and genuinely caring staff members who go above and beyond to make guests' stays memorable. Every interaction, whether it be with the groups department, convention services, or sales team, has been marked by efficiency and a willingness to accommodate guests' needs. 

A special mention must go to Marco, the general manager, and the chef, whose dedication to excellence is palpable throughout the resort. Their efforts have not gone unnoticed and have greatly enhanced our overall experience.

While we encountered a few minor issues during our stay, the responsive and accommodating nature of the staff ensured they were quickly resolved, leaving us with nothing but fond memories of our time here.

In conclusion, Dreams Resort Hotel in Tulum is a magnificent destination that offers a blend of luxury, comfort, and exceptional service. Whether you're here for relaxation, culinary exploration, or simply to enjoy the beauty of Tulum, this resort promises an unforgettable experience. My heartfelt thanks to everyone at Dreams Resort for making our stay so special.

Joe Lipman

Selecting the plane - not the carrier for frequent flyer

Continuing my journey with an open mind truly paid off. I'm accustomed to boarding United flights, valuing reliability over luxury; as long as the plane ascends and reaches its destination, I'm content.

However, today marked a departure from the usual, presenting an unusually fantastic flying experience. I seized the chance to board Aeromexico's 1 month old Dreamliner, and the trip was extraordinary. The Boeing 787 Dreamliner, celebrated for its innovative technology, fuel efficiency, and focus on passenger comfort, transformed my flight into an exceptional journey. 

Aeromexico's Dreamliner, boasting spacious seating and superior amenities like a lounge on business class for enjoying coffee, tea, and snacks, significantly heightened my comfort on this long-haul flight. The comfort in coach was outstanding, even outshining prestigious airlines such as Emirates. This flight didn't just alter my expectations for air travel; it highlighted Aeromexico's dedication to providing luxurious and satisfying travel experiences.  

PS. My connection today was to a 737.  It was beautiful and brand new. Here’s to a great day of flying.